π LTL Freight Booking Playbook
Cost-first freight dispatch
Book the most economical LTL option while honoring transit promises. Use the matrix, flow, and guardrails below to make the call in under a minute.
Core Guardrails
- Default to the lowest landed cost.
- Upgrade only when a faster option is β€ 10% more expensive and saves β€ 2 days in transit.
- Pickup timing is secondaryβcost wins first unless the quicker option meets the guardrail above.
Quick Comparison Matrix
| Carrier | Cost | Transit | Delta vs. Low | Decision | Rationale |
|---|---|---|---|---|---|
| R+L Carriers | $500 | 5 days | Baseline | β Book | Lowest landed cost |
| SAIA | $540 | 3 days | +8% | β Book | Meets guardrails (β€10% more, 2 days faster) |
| XPO | $625 | 2 days | +25% | β Skip | Fails cost guardrail |
| SEFL | $490 | 6 days | -2% | β Skip | Too slow despite minor savings |
Decision Flow
1. Collect quotes + transit time from R+L, SAIA, SEFL, XPO, ABF.
2. Sort by total landed cost. Flag the lowest-cost option.
3. Look for any faster carrier β€10% more expensive and β€2 days quicker.
4. Book the qualified faster option, otherwise stay with the cheapest.
Heads up
Escalate to Logistics if:
- π¨ All carriers miss customer-required delivery window.
- π Special handling or accessorials change the cost stack.
- βοΈ The lowest-cost carrier has service failures in the last 30 days.
Calculator & Tools
Interactive cost calculator is in development.
Track #freight-calculator in Slack for launch. Planned features include parcel vs. LTL break-even analysis, transit SLA prompts, and surcharge guidance.
Approved Carriers
Support Channel
Contact the Logistics team in #operations-freight for:
- Edge-case approvals
- Service failure escalations
- Special handling requirements
- Rush or time-critical pickups
Last reviewed: October 27, 2025