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πŸš› LTL Freight Booking Playbook

Cost-first freight dispatch

Book the most economical LTL option while honoring transit promises. Use the matrix, flow, and guardrails below to make the call in under a minute.

Price TargetChoose cheapest by default
Premium Cap≀ 10% cost increase
Transit GainUp to 2 days faster

Core Guardrails

  1. Default to the lowest landed cost.
  2. Upgrade only when a faster option is ≀ 10% more expensive and saves ≀ 2 days in transit.
  3. Pickup timing is secondaryβ€”cost wins first unless the quicker option meets the guardrail above.

Quick Comparison Matrix

CarrierCostTransitDelta vs. LowDecisionRationale
R+L Carriers$5005 days

Baseline

βœ… Book

Lowest landed cost
SAIA$5403 days

+8%

βœ… Book

Meets guardrails (≀10% more, 2 days faster)
XPO$6252 days

+25%

❌ Skip

Fails cost guardrail
SEFL$4906 days

-2%

❌ Skip

Too slow despite minor savings

Decision Flow

  1. 1. Collect quotes + transit time from R+L, SAIA, SEFL, XPO, ABF.

  2. 2. Sort by total landed cost. Flag the lowest-cost option.

  3. 3. Look for any faster carrier ≀10% more expensive and ≀2 days quicker.

  4. 4. Book the qualified faster option, otherwise stay with the cheapest.

Heads up

Escalate to Logistics if:

  • 🚨 All carriers miss customer-required delivery window.
  • πŸ“ Special handling or accessorials change the cost stack.
  • βš–οΈ The lowest-cost carrier has service failures in the last 30 days.

Calculator & Tools

Interactive cost calculator is in development.

Track #freight-calculator in Slack for launch. Planned features include parcel vs. LTL break-even analysis, transit SLA prompts, and surcharge guidance.

Approved Carriers

R+L Carriers

Baseline cost benchmark

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SAIA

Fast regional lanes

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Southeastern (SEFL)

Southeast expertise

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XPO Logistics

Expedited options

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ABF Freight

National network coverage

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Support Channel

Contact the Logistics team in #operations-freight for:

  • Edge-case approvals
  • Service failure escalations
  • Special handling requirements
  • Rush or time-critical pickups

Last reviewed: October 27, 2025